Today we are off to Gozo with some Technical divers from the Netherlands, who walked in on the recommendation of another customer. We'll be having a nice long dive off the Blue Hole of Gozo, possibly followed by a little pootle on the wreck of the Cominoland.
Its been a really busy summer for Techwise so far. Lots of bookings for holiday makers and locals alike. I think its also a sign of the growth of the Technical Diving community that we are now welcoming walk in customers for Technical diving. A quick check dive of drills and equipment on the house reef, and we are ready to go!
In the past it was so selective and niche a market that customers had to really research to find technical services for their needs. Now with expansion of technical diving businesses - you can shop around on holiday - with many centres within walking distance of each other - all offering technical diving.
This is fantastic for the sport. The scarcity of this service once meant that if business owners were tempted to be awkward, lazy or give bad service, customers were likely still to put up with such problems because there was no other place to go. Now they have choices, all business are being kept on their toes in the customer service department - and also evolving to realise that there is no such thing as a 'typical' techie - receiving females, young, old, large build and small - and everything in between!
At Techwise, we have always felt that great service is of utmost importance - whether your customer can vote with their feet or not! We like to think that's why we receive so many bookings - and even more tellingly - repeat bookings!
To all of our customers - thanks for making our work so easy - we love diving with you! To all our customers not yet known - come on down, you'll find a ready welcome!
Posts
No comments:
Post a Comment